Privacy policy

Country Court Care’s website is operated by Country Court Care Ltd.  Your privacy is of upmost importance to us, and we comply with the Data Protection Act of 1998. We are committed to protecting the personal information that you provide and recognise the importance of being clear about how we intend to use it.

This Privacy Policy sets out our data processing practices and your options regarding the ways in which your personal information is used. If you have any requests concerning your personal information or any queries with regard to these practices, please contact us here.

Information collected

When you visit our website we may ask you for personal information to allow us to contact you to deal with your enquiry. This will be collected by entering your details into any of the forms within our website, such as those we have provided to contact us, request a brochure and signing up for our email newsletter. We may also collect information which monitors activity whilst you use this website or if you share any of its content by clicking the social media buttons.

This includes the following:

  • If you request a brochure or if you ask us to contact you- your full name, email address, telephone number and any personal data you may choose to include with the free text box
  • If you sign up to receive news from Country Court Care
  • If you create an account and profile- your full name, post and email address including your chosen password
  • When you visit our website and have chosen not to disable cookies- your Internet Protocol (IP) addresses
  • If you apply for a job- and complete and submit the on line application form and attach your CV or email us with your details.

Who is collecting your information?

When you are on the Country Court Care website, and you are asked for personal information, you are sharing that information with Country Court Care only, unless stated otherwise.

How we intend to use your personal information

  • To provide a service; we will contact you for reasons relating to the details or service you are enquiring about using the contact details you have provided.
  • To send you further information about our services or survey your opinion and feedback; we may also retain these details to provide you with information about our own service we think you may find interesting or send you a survey about your relationship with us. We will do this by using the contact details you have provided.

 

What is an IP address?

An IP address is a number that can uniquely identify a computer or network device on the internet

 

All about marketing

Where you have expressed an interest by submitting an enquiry, requesting brochures/information or selecting your email preferences within your profile, we may like to contact you for marketing purposes to promote other related Country Court Care services or ask you to take part in surveys or feedback questionnaires, either by phone, post, email or text message. Each time we contact you we will check that you are happy to receive further direct marketing. You can stop us from contacting you at any time by emailing info@countrycourtcare.com

 

Who does Country Court Care share your information with?

Country Court Care will only disclose your personal information to other companies within our group of Care Homes, business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process information on our behalf. By providing us with your personal information you consent to us using your information in this way.

Cookies

We collect information from all our visitors to the Country Court Care Website through the use of cookies. Cookies automatically record website usage and information such as the time, date, IP address, HTTP status and bytes sent and received. We use this information to improve our online service and to make changes to the layout of the Country Court Care Website and to the information on it, based on the way visitors move around it. We only use cookies to record visitors' use of the Country Court Care website on an anonymous basis (so that individuals are not identified). A cookie does not allow us to access your computer to obtain personal information other than the data you choose to share with us. We do not read cookies left by other websites.

The following table lists the use of cookies we may use on the Country Court Care Website:

Organisation

Description of services

What does the cookie hold

How is the cookie used

Google Adwords

Paid search advertising

Site wide performance trends for Country Court Care.com

Determine www.countrycourtcare.com KPI’s and ROI

Google Remarketing

Paid search advertising

Business content accessed on  www.countrycourtcare.com

 

Used to serve an advert to a particular person who has visited a certain page on the Country Court care website

Google Display Network

Paid Search advertising

Site wide performance trends for www.countrycourtcare.com

 

Determine www.countrycourtcare.com KPI’S

Google Analytics

Website performance analysis

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information  in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited

 

Accept Cookies

 

This is used to store whether you have agreed to receive cookies

 

Share this

Social sharing platform

Referral source

Provide report data

Google Maps

Location Mapping

User browser and preferences

Map display optimisation and Google Map usage tracking

Silverpop

Email Marketing platform

User preference

Track the delivery and open rate of our email newsletters and email marketing campaigns

 

How to disable cookies

You can disable cookies used by this website directly from your device. For further information about cookies and how to do this, visit websites www.allaboutcookies.org or www.aboutcookies.org

Gaining your consent to use tracking cookies

We are required to gain your consent before we store and use any cookies which are not intended to be used solely for the operation of our website. We do this by providing a cookie notice each time you enter our website and a link to the privacy notice, which tells you how to disable cookies if you wish to do so. If you enter the site after reading this notice, and do not disable them, will regard this as your consent for use of those cookies described in the “The cookies that this website may use” above

Access to personal information

You are entitled to know and see the personal information we may hold about you. If you would like a copy of your personal information, please use the contact form on our website, writing to

The Marketing Team, Country Court Care, Millennium House, Dukesmead, Werrington, PE4 6ZN.

Once we have received your request we will respond within 40 days. There is an administrative charge of £10 for this service.

We do everything we can to keep the information we have about you accurate and up to date. If, however, you find errors or inaccuracies in your personal information, please let us know and we will erase, complete or amend that information if possible (subject to statutory legal requirements) upon request.

Sharing information through Social Media

When you share content using social media buttons (Twitter, Facebook, YouTube or Google+) you should be aware that any personal information you may choose to share could be accessed by the public. We are not responsible for any damaging actions or behaviours which may result following your use of this or any other related subsequent social media activity.

How long will we keep personal information?

Your personal information will be retained by us, and those organisations that process your data on our behalf, for as long as is necessary for the required service to be provided to you. All retained personal information we hold is subject to the controls of our data protection policy.

What happens when you link to another site?

The Country Court Care Website contains links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. We do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal information to these websites.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of information on an international basis. Therefore, by browsing the Country Court Care website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to any website; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our Privacy Policy

Any material changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

How to contact us

You can contact us if you have any queries about our privacy policy or information we hold about you by emailing Info@countrycourtcare.com or by telephone on 0843 0506 09452