Residents at Ferrars Hall Care Home in Huntingdon were delighted to enjoy the benefits of the easing of visiting restrictions last week. Families were over-joyed to be visiting their loved ones for the first time in many months.
“We had some emotional reunions last week.” Said Susan Dunnell, Home Manager at Ferrars Hall Care Home “It was wonderful to see our residents reunited with loved ones. This has been a difficult time for all our families, the return of visitors to our home will bring a much-needed boost to well-being”.
One family member commented, “Thank you for arranging for me to visit my wife Mair today. This was my first visit - many thanks to all the staff for the additional work they do in order to make these visits possible. She spoke in glowing terms about the staff! It was also encouraging to see her picture on Facebook [during the lockdown].”
Hannah Mills, Customer Relations Manager at Ferrars Hall Care Home, said, “We’ve seen so many smiles and a few tears of joy today. It’s been absolutely fantastic to welcome visitors back to our home again. Family is what we’re all about here at Ferrars Hall.”
Country Court is taking a cautious approach to easing visiting restrictions with guidelines in place to ensure everyone is kept safe without reducing the enjoyment of the time families spend together. Visits are currently by appointment only to accommodate all requests, and visitors must have their temperature checked, wear a facemask and complete a ‘Health Passport’. They must also submit a negative test result from a Lateral Flow Test before entering the care home.