Natalie joined Country Court in 2015 as Manager of our Tallington Home and is now manager at Rose Lodge Care Home in nearby Market Deeping. Natalie has many years’ experience in the care industry and has managed several other local care homes. She operates an open-door policy, has a smile for everyone and is always on hand to answer questions from residents and families.
Marie is a Senior Care Assistant at Eccleshare Court. She has NVQ Level 2 and 3 in Health and Social Care. She started her career in Domiciliary care working with the elderly and young adults with special needs. She believes that everyone should be treated with dignity and respected as individuals. She loves her job because every day is different.
David is a qualified Registered Mental Health Nurse with a specialism in Dementia and Older Adult Mental Health Care. He is a University of Bradford accredited Dementia Care Mapper and has delivered support sessions to carers of people experiencing dementia. David’s belief in the concepts of person-centred care is at the heart of the excellent care he provides for residents at families.
Sandra’s afternoon craft sessions are very popular; residents have enjoyed sewing, making poppies for Remembrance Day and scrapbooking. In spending time getting to know people, Sandra and the Activity team are able to provide activities, outings and entertainment that reflect residents interests, enabling people to retain their links to the community in Market Deeping.
Laura is our fantastic Administrator and as a keen Guide leader, introduced the Trefoil Guild to Stanton Court, which enabled one of their oldest members, a resident here, to remain involved in their meetings. Through this, we became aware that many of our resident ladies were either Guides or Leaders themselves, which led local Guiders to become involved with the home.
Sergio has worked with some of the best chefs in the country including celebrity chef Tony Tobin and two Michelin star chef Tristan Mason, in fine dining restaurants at Michelin stars and AA rosette level. This allowed him to learn how to express his creativity using fine ingredients, constantly delighting guests with flavourful tasty food presented to deliver “the wow factor” every single time.
Stacey is the first point of call for new enquiries, assisting families from the very start of their life at Heartlands. She attends assessments for new residents with the care team, so people have a familiar face when they come to stay with us. She has set up a support group for families who are struggling with the move of their loved ones into care, offering support & shared experiences.