Specialist dementia homes in Raynes Park

Situated in Raynes Park in South West London, Carter House Care Home offers the highest standards of residential and dementia care in a modern and homely setting. We understand that choosing a care home can be daunting for many, so here at Carter House, we are on hand to help you with the next chapter of life. Our dedicated and compassionate care staff work hard to create a family atmosphere, to ensure each of our residents feels truly at home with us. Our individual care plans are designed to foster independence for our more able residents while those living with dementia receive the attention they need. We are an open-home, so we welcome the community to be a part of our activities and well-being programme, as well as getting out to events in the local area.

Our residents and staff have now received the Covid-19 vaccine and we are safely welcoming new residents here at Carter House. Our Covid-19 safety measures have been put in place to reassure you and your loved ones. For more information, or to arrange a viewing of our home, contact us below or simply call us on 02089 466566 to have a chat about anything you need.

Our Facilities

Our Home

Located in a quiet residential area of South West London, Carter House Care Home is a purpose-built care home, fully equipped to provide residential and dementia care in a dignified manner. Recently refurbished throughout, the tastefully decorated communal areas are bright and welcoming and residents enjoy the benefits of an on-site hair salon and well-maintained garden.

Bedrooms

Our bedrooms are spacious, cheerful and comfortable; rooms are en-suite and have been designed with the privacy and comfort of our residents in mind. Whether your loved one prefers to spend time in their room or in the communal areas, everyone receives one-to-one care and attention.

Lounge & Dining

Our newly refurbished ground floor lounge is fresh, bright and a pleasure to spend time in - whether it’s relaxing in style, enjoying sociable activities or entertaining visitors. Our dining areas are tastefully furnished, clean and inviting, ideal for making mealtimes a sociable occasion.

Cinema

Movie night is a a weekly highlight at our new care home. Whether it's a classic or recent feature film, our residents choose the films and settle down with popcorn and drinks to enjoy their favourite movie. Our quiet lounge has been designed for the comfort of all residents to ensure those with sight and hearing difficulties can enjoy the experience too.

Pub

Our in-home pub is one of our most popular facilities. Whether it's a half-pint of bitter, orange juice or a glass of wine, an hour in the pub is a real social occasion. Our pub is a place for our residents to enjoy life, to be able to relax and share good times with friends, as they always have done.

Hair & Beauty

A trip to the salon to the see the hairdresser is always a highlight and for residents at Carter House this is a weekly occasion. For many of our residents, a set and blow-dry is a weekly treat - it’s so good for well-being and helps keep life’s familiar routines. Our in-house salon also features a beauty bar to offer pampering for those special occasions.

Garden

We love getting out into our garden at Carter House and are lucky enough to have a secure and accessible space for our residents to make their own, which is not often said in London! Our residents enjoy taking part in the annual Country Court In Bloom competition, getting quite competitive with their hanging baskets, planters and vegetables.

"Mum settled within the first week as the staff are absolutely incredible, caring, loving and patient. Knowing Mum is here gives me complete reassurance that she’s getting the care and support she needs."

NT Daughter of resident

"From the moment you walk into the newly refurbished reception area you are greeted by the friendly office staff who immediately make you feel like part of the family."

AA Daughter of Resident

"The whole team have always been fantastic about the care that they provide and attention to the needs of my mum. I looked forward to visiting and was always welcomed with a smile."

CM Son of resident

"They have been kind, caring, supportive at all times, myself and the family are very happy."

JE POA for resident

"The manager was lovely and very welcoming, she showed us all around the home and we immediately knew it would be ideal."

J Niece of resident

Fine Dining Experience

At Carter House Care Home, all our food is created by our in-house chefs with the aim of putting tasty food on the table at every meal. Our menus are updated on a weekly basis, offering variety and nutrition, while our chefs are always happy to make dishes to order.

Each dish is individually plated by the Chef and presented to restaurant standards, and our hospitality team are on hand to look after residents at each meal. They’re also available throughout the day, providing drinks and snacks to keep everyone refreshed.

Meet the team

Eleanor Watson - West

Home Manager

Eleanor is our Home Manager here at Carter House Care Home. Eleanor is passionate about delivering the highest standards in care and quality of life. She loves to get to know our residents and their families.

Alex Ulatowska

Customer Relations Manager

Alex is our Customer Relations Manager at Carter House and is the first point of contact for residents’ families and all new enquiries. Alex is friendly, helpful and happy to answer any questions about choosing a care home or moving to Carter House.

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Carter House Care Home rated good overall in latest CQC inspection

Residents and staff at Carter House Care Home are celebrating after receiving their latest CQC Report; rating them ‘Good’ in all areas.

Country Court hospitality team win prestigious NACC award

Country Court is delighted to announce that their hospitality team have been awarded the ‘Triumph over adversity’ award at the National Association of Care Catering Awards (NACC)

Carter House Care & Nursing Home wish happy retirement to Home Manager of thirty-five years

Residents and staff at Carter House Care and Nursing Home in Raynes Park bid a fond farewell to Home Manager Hilma Dunn as she left to begin her retirement