The team at Oakview Lodge Care & Nursing Home in Welwyn Garden City have been celebrating their annual Country Court Staff Awards this week. Traditionally Christmas is an opportunity for Country Court directors to visit Oakview Lodge Care Home to say ‘thank you’ in-person to staff teams for all their hard work and to celebrate with their Staff Awards. This year the Awards have gone ahead virtually; with nominations made online, the judges have reviewed the entries and the winners were announced in a series of virtual award ceremonies throughout December, with the Directors broadcasting from their own ‘Santa’s Grotto’.
“The Country Court Board of Directors are extremely proud of our staff family this year.” Said Alykhan Kachra, Co-CEO. “Every day in our homes across the country we have seen examples of how our teams have gone above and beyond to keep our residents safe, often putting them before their own families. We are very lucky to have such a supportive and devoted group of people, the awards are an important opportunity to celebrate the positive work going on in our homes. Our staff should be proud of the difference they have made to people’s lives this year”.
There were over 1000 nominations across the group from staff and residents and their families. This year it was clear how much families appreciated the efforts of staff to keep their loved ones safe and how much staff had supported each other throughout the pandemic.
Winners at Oakview Lodge Care Home were Customer Relations Manager Jennifer Clarke, Senior Carer Noel Silva, Activities Coordinator Rachel Davies and a special commendation for Senior Carer Lucy Coster. When nominating Rachel, a colleague said; “(Rachel is) very passionate about her job ensuring the residents have a happy meaningful time. Rachel always goes the extra mile for her residents to look after their wellbeing.” When nominating Noel for his award a family member commented; “Noel has been a great support in caring for my father, in these very difficult times. My sincere appreciation for his dedication and personal commitment. Noel always has a happy smile and positive personality whilst caring deeply. He keeps me informed of any updates as well as fulfilling my father's daily quota of mugs of tea.”
The award categories are aligned to the company’s three core values of ‘Local home, National family’, ‘Shared experiences bring us together’ and ‘Celebrating life every day’, the values encompass the way Country Court wishes life to be lived in their homes. The awards go to staff who have gone above and beyond to exemplify the family values at the heart of each Country Court home.