17.12.2020

Staff recognised with awards at Heartlands Care and Nursing Home

The team at Heartlands Care and Nursing Home in Yardley have been celebrating their annual Country Court Staff Awards this week. Traditionally Christmas is an opportunity for Country Court directors to visit Heartlands Care Home to say ‘thank you’ in-person to staff teams for all their hard work and to celebrate with their Staff Awards. This year the Awards have gone ahead virtually; with nominations made online, the judges have reviewed the entries and the winners were announced in a series of virtual award ceremonies throughout December, with the Directors broadcasting from their own ‘Santa’s Grotto’.

The Country Court Board of Directors are extremely proud of our staff family this year.” Said Alykhan Kachra, Co-CEO. “Every day in our homes across the country we have seen examples of how our teams have gone above and beyond to keep our residents safe, often putting them before their own families. We are very lucky to have such a supportive and devoted group of people, the awards are an important opportunity to celebrate the positive work going on in our homes. Our staff should be proud of the difference they have made to people’s lives this year”.

There were over 1000 nominations across the group from staff and residents and their families. This year it was clear how much families appreciated the efforts of staff to keep their loved ones safe and how much staff had supported each other throughout the pandemic.

Winners at Heartlands Care and Nursing Home in Yardley were Administrator Stacey Benson, Kitchen Assistant Carol Owen and Activity Coordinator Tracy Davies. A staff member nominating Tracy said “Tracy always goes above and beyond to make a resident feel special. She always makes one to one (sessions) personal and thoughtful. When we have new admissions Tracy will work hard to ensure they are included, she will get to know the person and introduce them to the other residents. Tracy works hard to build friendships between the residents. She is passionate about inclusion and ensuring a resident is never isolated.”

The award categories are aligned to the company’s three core values of ‘Local home, National family’, ‘Shared experiences bring us together’ and ‘Celebrating life every day’, the values encompass the way Country Court wishes life to be lived in their homes.

The awards go to staff who have gone above and beyond to exemplify the family values at the heart of each Country Court home.

To find out more about Country Court Staff Awards 2020 take a look at our Facebook page @heartlandsnursinghome or contact Stacey Debney Customer Relations Manager on 0121 786 1212.

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