All of our 65 bedrooms are bright, comfortable and homely with en-suite shower rooms to provide privacy and dignity. These are our residents own space and they are encouraged to personalise their rooms with their belongings. Our individual care plans are designed to foster independence and for those in greater need, to ensure the best quality of life possible in warm and welcoming environments.
The Blakesley Pub at Heartlands is one of our most popular facilities. Whether it’s a half-pint of bitter, orange juice or a glass of wine, an hour in the pub is a real social occasion. We want our residents to enjoy life, to be able to relax and share good times with friends, which is why we regularly host pub quizzes and games, too!
Serving hot and cold beverages, and delicious cakes with snacks available around the clock, our tearoom is a popular destination. Residents often host regular coffee mornings amongst their friendship groups or invite groups from the local community or other care homes in Yardley to join them, making the tearoom a great meeting point within our home.
For special occasions, families can take advantage of our private dining room. It will be your space for the day to relax and enjoy time with family and friends. Our chef and hospitality team will be at your disposal, providing a bespoke menu to make birthdays and anniversaries truly special and memorable occasions. Costs are minimal but will depend on the number of guests and your chosen menu.
Our shop offers residents an opportunity to purchase everyday essentials such as toiletries and snacks. Located within a village street themed seating area, our shop provides a dementia-friendly destination within our care home. Residents often come and sit, relax and enjoy a chat with friends – just as they’ve always done.
Movie night is a weekly highlight at Heartlands Nursing Home. We screen classics and current feature films, and we’re always fielding requests from our residents. Our cinema rooms are specially designed for the comfort of all residents to ensure those with sight and hearing difficulties can enjoy the cinema experience too.
We love to see children in our home and our family room provides a relaxed and private space for residents to entertain their family. Younger children can enjoy games and activities whilst older ones can take advantage of the Wi-fi and TV – we want everyone to feel at home at Heartlands
For many of our residents, spending time in the garden is their favourite pastime. Our accessible and dementia-friendly outdoor spaces are well used by residents for relaxing on a sunny day, enjoying garden games and getting involved in gardening tasks, with some having their own personal flowerbeds or veg patches to tend.
Our residents love their regular visit to the hairdresser, our luxurious salon makes this a real treat. For many of our residents, a set and blow dry are part of their weekly calendar – an important routine to boost well-being. Our in-house salon features a beauty bar for nail painting and hand pampering, and to top-off our beauty provision, residents can also enjoy time in our relaxing spa.
Margaret joined Country Court in April 2017 as Deputy Manager at Heartlands Care Home and promoted to Home Manager in May 2019. Margaret has been a Registered Nurse for 33 years and spent the early part of her career as an A&E nurse before moving to elderly care in care homes. She operates an open-door policy and welcomes families and residents to join her for a chat over a cuppa any time.
Karen manages the domestic team and ensures the home maintains the highest standards of cleanliness. She has day-to-day managerial duties; managing the host/hostess team to ensure resident's needs are met. She also heads the hospitality team, so if residents’ families would like a private dining experience or a birthday party she liaises with the kitchen and organises their event.
Tracey shows great patience and kindness in getting to know new residents and their families, making sure she understands people’s backgrounds and interests. Tracey and the Activity team are able to provide fun and engaging activities, outings and entertainment that reflect residents interests and enable people to retain their links to the community in Yardley.
Stacey is the first point of call for new enquiries, assisting families from the very start of their life at Heartlands. She attends assessments for new residents with the care team, so people have a familiar face when they come to stay with us. She has set up a support group for families who are struggling with the move of their loved ones into care, offering support & shared experiences.