As a company, Country Court has always followed thorough infection control procedures, as we know this is the bedrock to safety. These practices mean we have been as well-equipped as anyone to deal with the Covid-19 outbreak but have still increased our measures to reduce its impact. All of our staff have worked extremely hard during this period to keep our residents safe and we have limited the number of cases across all of our homes, far below the national average. While there have been cases in some of our homes, many of these have been isolated and the vast majority of people have recovered to be safe and well.
For more information on how any of our homes are coping, please contact them directly and ask any questions that you need. We are still welcoming new residents into our care, as we understand the vital role that we play in looking after them during this difficult time.
All of the staff in every one of our 36 homes has been vaccinated, as per the mandatory requirements for those working in a Care Home. The majority of our teams have also received their booster jabs. Any new staff joining Country Court will need to be vaccinated in order to work in our homes, to ensure we offer maximum protection to our residents. For more information on this, please contact our homes directly who will be able to advise on the vaccination process.
Our Coronavirus policy and procedures can be viewed by downloading our policy.
We are delighted that our homes are now full open, to view our Visitor's Policy please click here.
We know how valuable it is for families to be kept up to date on their loved ones; throughout this period, we have been committed to maintaining regular contact with all next of kin to ensure transparency and reassurance. Much of this has taken place with individual phone calls, but we have also sent regular communications via email. We will continue to email families should one of our care homes need to close to visitors due to a coronavirus outbreak.
Most importantly, if you have any questions about how our homes are operating please don't hesitate to ask the Home Manager, who would be more than happy to show you how we are keeping residents' safety and well-being at the forefront of everything we do.